Gartner® Magic Quadrant™ for Identity Verification
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“Since its launch, Personal Pay has experienced sustained growth, which has even gone through stages with exponential peaks. On this journey, together with Jumio, we have been able to successfully process the data of the onboarded people, allowing the business to scale with a frictionless experience."
“It was important that our online identity verification solution allowed us to strike a balance between identity fraud detection and the ideal user experience that matches our risk configurations and customer base. With Jumio we have less fraud and have significantly increased conversion rates.”
“With Jumio we have been able to replace a cumbersome experience for our customers with a much easier digital experience. We’re also able to know with certainty that the person is who they say they are without lowering our security levels.”
“We truly appreciate the fast and frictionless customer experience we can provide by integrating Jumio into the Ubii App.”
Jumio's impact was multifold. Jumio has drastically reduced our verification queues and the time our customers have to wait for their requests to be processed, with more than 80% of our customers now being automatically verified. We’re able to reduce the overhead on our operational teams by automating the data review process, and the verification journey itself has seen a massive improvement with the Jumio interface carefully guiding customers through each step. Lastly, Jumio has had a massive impact on reducing potential fraud.”
"Our onboarding process has changed drastically thanks to Jumio and now takes half the time, which has really helped us with the goal to get 75% of our existing players on our platform.”
“Jumio won the tender for its customer-oriented user journey, global ID coverage and an attractive overall offering. Jumio offered an easy integration and state-of-the-art architecture.”
“Jumio is a core part of the onboarding process of our clients, making the process smoother thanks to the efficiency in the validations it offers.”
“Jumio understands the regulatory requirements and fraud landscape well and updates its eKYC solution along with the fast-changing fraud landscape. Working with a strong vendor like Jumio enables us to focus on strengthening our core business and delivering more value to our clients.”
"Jumio opened a totally new stream for customer acquisitions. A process that used to take up to five days now takes only five minutes and is easy for customers to complete whenever and wherever they want.”
“Within financial services, KYC and fraud prevention are paramount. This is where Jumio steps in, helping us prevent fraud, keep our clients safe and continue providing a great service while still managing risk.”
“Jumio allows us to focus on building our core business without worrying about and wasting time and precious resources on fraud. Using Jumio has also carved out the need to manually check the driver’s licenses of our customers, which would have been a huge burden in our daily operations.”
"At IMPESA we take everything related to AML very seriously. That’s why we chose Jumio. With this implementation, IMPESA establishes a standard at the fintech level and also at the banking level, with world-class monitoring systems."
"There was definitely an increase in conversions as a result of implementing Jumio, and a big step change for us compared to when we were doing manual reviews. That helped us in a real, tangible way. It was very impactful for onboarding and conversions."
"We are absolutely convinced that Jumio’s tried, tested and recognized identity and age verification services will greatly support a seamless onboarding process for new customers.”
"We've enabled Jumio's real-time instant verification solution to enhance our trust & safety efforts. It was easy to implement and the latest platform offers a fresh clean design and an intuitive user interface."
"By adding Jumio into the customer verification process, we are making life quicker and easier for our customers, minimising fall-out from lengthy verification processes and removing costly man hours where we have to receive and review documents manually."