How Jumio Helps
“When choosing an identity verification provider, our main criterion was the ability to offer robust and secure solutions that not only comply with KYC and AML regulations but also enhance the user experience without compromising security,” said Evans Concha, ProntoPaga CTO and founder. “Additionally, we valued technological flexibility, ease of integration with our existing systems, and most importantly, a proven track record in preventing fraud and identity theft. Jumio met all these requirements exceptionally well.”
ProntoPaga has been a Jumio customer since 2024.
“Our company’s security standards are extremely high and we need a partner aligned with us in this regard, guaranteeing maximum responsibility, seriousness and reliability in their services,” said Concha.
Concha described the implementation process as “quite agile and efficient.”
“We received excellent support from the project leads at Jumio, who guided and assisted us at every stage of the process,” he said. “Thanks to their expertise and clear documentation, the integration went smoothly, minimizing any impact on our daily operations and ensuring the solution was fully operational in a short period of time.”
By using Jumio Go, ProntoPaga is able to deliver a fully automated and friction-free onboarding process while deterring fraud and meeting compliance mandates. New users only need to take a picture of their government-issued ID and a corroborating selfie. Jumio Go leverages the power of AI, OCR and biometrics to determine whether the ID document is authentic and verifies that the person pictured in the selfie matches the picture on the ID. Jumio Go also checks the selfie for liveness, validity (that the selfie is real, valid and not fraudulent), and estimates the age. It provides a definitive, risk-based decision in seconds, ensuring a user-friendly experience.
Jumio offers the most mature verification solutions for the LATAM market, accepting and reliably verifying multiple types of governmentissued IDs including passports, driver’s licenses and ID cards. In total, Jumio supports more than 5,000 ID subtypes around the globe, which will help ProntoPaga as it expands into new markets.
ProntoPaga also uses Jumio AML Screening to help prevent financial crime and money laundering. AML Screening checks users against global and regional sanctions, adverse media and politically exposed persons (PEPs) lists during onboarding, and continually monitors ProntoPaga’s customer base for potential new risks.
One of the main challenges Jumio solved for ProntoPaga was significantly improving fraud prevention and security in their identity verification processes.
