Jumio Ranks High in The Times

Posted on December 7, 2011 by in in the media

 

UK flagship The Times published a 20-page report on the future of payment today. Jumio is featured as one of the 10 hottest start-ups.

The promising start-ups on that exclusive list are seen as “operating in the right market at the right time, that could go on to eastiblish themselves as the Google and PayPal of tomorrow. [...] looking to make a big impression.”

We are working hard on leaving a lasting impression in the payment industry. Thanks for the mention, Times.

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    Thank you for creating a customer service nightmare.  After submitting her payment via a Bank of America credit card for a completed job through your service, one of our customers was charged a foreign transaction fee in addition to her submitted payment.  After speaking with Bank of America customer service she was advised that this fee was specifically a result of the Jumio transaction and that the reason she was levied this fee was due to the payment processor charging and processing the payment outside the United States.  As you are headquartered in California and your website expressly states that customers will never be assessed additional fees, please explain why our customer is being charged this fee for using your service.  We would appreciate a timely response.  Thanks

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